Terms of service

Terms of Service – Skin Valet Kuwait

These terms apply when you use skinvaletkw.com or buy from Skin Valet Kuwait, powered by Flasho ("we", "us"). By placing an order, you agree to these terms.

1. Orders

  • An order is confirmed when you receive our order confirmation.
  • We may cancel an order if a product is out of stock, the price or details are clearly wrong, or the order looks fraudulent. If you already paid, you will get a full refund.
  • Please check your phone number and address before placing an order.

2. Prices and payment

  • All prices are in Kuwaiti Dinar (KD). Prices and offers may change without notice, but the price you pay is the one shown at checkout.
  • We accept cash on delivery, KNET, Visa / Mastercard and Apple Pay.
  • Offers and discount codes cannot be combined unless stated, and may have an end date or limited stock.

3. Delivery

Delivery options, fees and times are explained in our Shipping Policy.

4. Returns and refunds

Returns are accepted within 14 days under the conditions in our Return & Refund Policy.

5. Authentic products

All products we sell are 100% authentic. Brand names and trademarks belong to their owners. See our Legal Notice.

6. Using our products safely

Product information on our website and social media is for general guidance and is not medical advice. Read the label, do a patch test before first use, and stop using any product that causes irritation. If you have a skin condition, allergies, or are pregnant or breastfeeding, ask your doctor first. We are not responsible for reactions from products used against their instructions.

7. Your account

You are responsible for keeping your account details private and for all activity on your account.

8. Acceptable use

You may not use the website for anything illegal, try to harm or hack the website, or copy our content, photos or design without permission.

9. Reviews and messages

If you send us a review, photo or comment, you allow us to show it on our website and social media. We may remove content that is offensive, false or unrelated.

10. Liability

We do our best to keep the website accurate and working, but we cannot promise it will always be error-free. To the extent allowed by law, our responsibility for any order is limited to the amount you paid for that order.

11. Governing law

These terms are governed by the laws of the State of Kuwait.

12. Changes

We may update these terms at any time. The latest version is always on this page.

Contact us

WhatsApp: +965 9725 4797
Email: sales@skinvaletkw.com
Address: Monzer Tower, Soor Street, Sharq, Kuwait

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