Terms of service

Terms of Service – Skin Valet Kuwait

Welcome to Skin Valet Kuwait. These Terms of Service apply to your use of skinvaletkw.com and any related services. By using the Store or placing an order, you agree to these Terms. If you don’t agree, please don’t use the Store.

1. About Us
The Store is operated by Skin Valet Kuwait, powered by Flasho, located at Monzer Tower, Soor St, Sharq, Kuwait. We sell authentic Korean skincare and beauty products directly to customers in Kuwait and the GCC.

2. Eligibility & Accounts

You must be at least 16 years old to create an account or place an order.
You agree to give accurate information and keep your login details private.
You’re responsible for all activity under your account.
We may suspend or close accounts involved in fraud or in breach of these Terms.

3. Products & Authenticity

All products are sourced through official distributors or authorized import channels.
We work hard to keep product descriptions, images and prices accurate, but small differences in packaging or color may occur, and errors are possible. We may correct errors and cancel affected orders, with a full refund.
Product availability can change without notice.

4. Orders, Pricing & Payment

All orders are subject to acceptance and stock availability.
Prices are in Kuwaiti Dinar (KWD) unless stated otherwise.
We accept KNET, Visa/Mastercard, Apple Pay and Cash on Delivery.
We may refuse or cancel any order, including suspected fraudulent or bulk-reseller orders.

5. Shipping & Delivery

Kuwait express: 3–4 hours, 3 KD (orders before 6 PM)
Kuwait standard: 1–2 days, 1 KD
Free delivery in Kuwait on orders over 25 KD, and to GCC countries on orders over 30 KD
No deliveries on Fridays.
Delivery times are estimates and may be affected by holidays, weather, customs or courier delays.

6. Returns & Refunds
Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

7. Product Use & Skin Safety
Our products are cosmetics, not medical treatments. Always read ingredient lists and do a patch test before first use. If you have sensitive skin, allergies or a medical condition, or are pregnant, consult a doctor before use. Stop use if irritation occurs. We aren’t responsible for reactions caused by misuse or by not following product instructions.

8. Customer Conduct
You agree not to place false orders, misrepresent yourself, post misleading or abusive reviews or content, harass our team, or break any applicable law. We may restrict access for anyone who does.

9. Intellectual Property
All Store content, including text, graphics, logos, images and design, belongs to Skin Valet Kuwait or its licensors and is protected by Kuwaiti and international law. Brand names and trademarks of the products we sell belong to their respective owners. Please don’t copy or reuse our content without written permission.

10. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect or incidental losses, delays or damage caused by third-party couriers, or losses resulting from misuse of the Store or of our products. Our total liability for any order is limited to the amount paid for that order.

11. Governing Law
These Terms are governed by the laws of the State of Kuwait. Any dispute falls under the exclusive jurisdiction of the competent courts of Kuwait.

12. Changes to These Terms
We may update these Terms at any time. Changes take effect once posted on the Store. Continuing to use the Store means you accept the updated Terms.

13. Related Policies
These Terms include our Privacy Policy and Refund Policy.

14. Contact Us
Skin Valet Kuwait, powered by Flasho
Monzer Tower, Soor St, Sharq, Kuwait
WhatsApp: +965 9725 4797 | Email: sales@skinvaletkw.com